HarborPay Privacy Policy
HarborPay ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal data in compliance with applicable laws, Apple App Store Guidelines, and Google Play Developer Policies. This Privacy Policy describes how we collect, use, store, and protect your information when you use the HarborPay mobile application and related services (collectively, the "Service").
HarborPay is a non-custodial wallet application. We do NOT collect, store, or transmit your Private Keys, Passwords, or Seed/Recovery Phrases to our servers. All sensitive cryptographic keys remain strictly encrypted on your local device. You retain full control over your wallet and digital assets.
1.Information We Collect
We strictly limit the collection of personal data to what is necessary for providing our Service:
- Information Provided Directly by You: Email address and communication content submitted when requesting customer support or submitting feedback.
- Information Collected Automatically: Device identifiers (e.g., IDFV, UUID), operating system and version, device model, app version, crash logs, and performance analytics (collected in aggregated/anonymized form).
- Public Blockchain Data: Public wallet addresses, transaction history, and token balances. (Note: Public blockchain data is immutable and publicly accessible on-chain by design.)
2.How We Use Your Information
We use the collected information solely for the following operational purposes:
- Service Operations: Enabling non-custodial wallet functionality, broadcasting blockchain transactions, and displaying wallet balances.
- Customer Support: Responding to user inquiries, resolving technical issues, and issuing security alerts.
- App Optimization & Security: Identifying crashes, improving network stability, and preventing unauthorized or fraudulent activities.
- Legal Compliance: Complying with statutory obligations and valid law enforcement requests.
3.Data Retention and Account/Data Deletion
- Support Communications: Retained for up to 1 year following ticket resolution, then permanently deleted.
- Local Device Data: Uninstalling the HarborPay application permanently removes all locally stored wallet credentials and preferences from your device.
- Data Deletion Request: In compliance with Apple and Google Play Developer Policies, users can request the deletion of any personal data held by us by contacting [email protected].
4.Third-Party Services & Data Sharing
We do NOT sell, rent, or trade your personal information. Limited data sharing occurs only when technically necessary:
- RPC & Blockchain Node Providers: Public wallet addresses and transaction payloads are sent to RPC nodes to execute interactions with blockchain networks.
- Legal Disclosures: We may disclose information if required by court order, subpoena, or applicable legislation.
5.Children's Privacy
The Service is not intended for individuals under the age of 13 (or the relevant legal age in your jurisdiction). We do not knowingly collect personal information from children.
6.Policy Updates & Contact Information
We may update this Privacy Policy periodically. For questions or privacy inquiries, please contact:
- Contact: HarborPay Privacy Team
- Email: [email protected]
- Website: https://pay.stableharbor.app